This help article works for both 'Breadwinner for Xero' and 'Breadwinner for QuickBooks Online'.
Reconnecting to your Accounting System
For various reasons, you might need to reconnect Breadwinner to Xero or QuickBooks Online.
In any of these cases, you can reconnect just by clicking on Reconnect in the Breadwinner tab.
Please note: You need to have Admin rights in Salesforce to see the Breadwinner tab, and you need to have Admin rights in Xero / QuickBooks Online to reconnect Breadwinner.
Within a few clicks, you should be reconnected.
If you have any questions, please file a support case with us and we'll be glad to help!
And, in case you're curious, optional information is below.
Why did I need to Reconnect?
You might have needed to reconnect for any number of reasons. This might have been caused by:
- The User who connected Breadwinner to your accounting system had their profile changed in your accounting system.
- The User who connected Breadwinner to your accounting system had their User account deleted / suspended in your accounting system.
- Breadwinner credentials had been accidentally revoked in your accounting system.
- Xero or QuickBooks Online server OAuth had gotten expired or out of sync.